Warren Madden Building

UHR Service Center

Hours

Summer Office Hours (May 18 - August 14, 2026)

7:30 a.m. to 4:00 p.m. Monday - Friday

 

Academic Year Hours starts  August 17, 2026)

8:00 a.m. to 5:00 p.m. Monday - Friday

 

Contact Us

hrshelp@iastate.edu
(515) 294-4800
1218 Madden Building
2221 Daley Drive

UHR Organizational Chart (PDF)

Our Mission, Vision, and Values (PDF)

How UHR Engages with Campus Clients

UHR staff, typically starting with UHR Delivery, engage with campus clients on a number of talent management activities. The document below highlights talent management activities through the employee lifecycle and how departments and units should engage in these activities and how UHR is positioned to assist. 

Client and UHR Partnership (PDF)

UHR Unit Contacts

Benefits

Ed Holland
benefits@iastate.edu
1218 Madden Building

Child Care & Family Services

Cris Broshar
ccfamily@iastate.edu
2623 Bruner Drive, Suite 1010

Classification & Compensation

Emma Mallarino Houghton
uhrcc@iastate.edu
3750 Beardshear Hall

Employee & Labor Relations

Andrea Little
workcomp@iastate.edu
fmla@iastate.edu
timeandabsence@iastate.edu
3750 Beardshear Hall

Human Resources Information Management

Mindi Balmer
uhrim@iastate.edu
3280 Beardshear Hall

UHR Delivery

Dwaine Heppler
hr_delivery@iastate.edu

Delivery Directory

ISU WellBeing

Mary McCarthy
wellbeing@iastate.edu
3680 Beardshear Hall

Learning & Development

Steve Couchman
uhrlearn@iastate.edu
3680 Beardshear Hall

Retirement Education & Services

benefits@iastate.edu
1211 Madden Building

Service Center

Michael Manahl 
hrshelp@iastate.edu
1211 Madden Building

Student & Scholar Health Insurance

Ed Holland
isusship@iastate.edu
1211 Madden Building

Talent Acquisition

Dawn Kepley
employment@iastate.edu
3750 Beardshear Hall